Inspired by the mysteries of the galaxy, the Astral Collection is made for the daydreamers; two stars linked by a golden thread reminds us that are all connected.
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Inspired by the mysteries of the galaxy, the Astral Collection is made for the daydreamers; two stars linked by a golden thread reminds us that are all connected.
- 18-karat gold
- Natural and Untreated Pearl, total weight: 0.97-carats
- Part slightly to wear and fit comfortably around neck
- Made in France
- Our atelier is a certified member of the Responsible Jewellery Council
Can I still order something that is not in stock?
Most of our pieces can be ordered even when they are out of stock. In the event that the piece you want to order is not in stock, it will be made to order. Please refer to the "expected shipping date" indicated on each product's page.What does the "ships by" date mean?
This is the date we guarantee your item will ship by once ordered. The date anticipates 2-3 days for in-stock items and the amount of time it will take to prepare and ship any out-of-stock items. Once you receive confirmation that your purchase has shipped, you will receive your package the next day (if there are no delays from our carrier).
When will I be charged for my order?
You will be charged at the time of the order. Please note that we require the payment to be processed before the jewelry piece can be made to order or/and shipped.
What is your return policy?
We accept returns for a full refund within 14 days of reception. If you would like to return your order, please follow the next steps: Email concierge@nouvelheritage to let them know you are returning your order Use the FedEx pre-paid label sent with your shipment to ship your return.
How should I take care of my jewelry?
Here are a few tips to keep your jewelry in good condition over time:
- Avoid prolonged exposure to chlorinated or salt water or too high temperatures
- Avoid putting your jewelry in contact with chemicals and detergents
- Store your jewelry in a jewelry box and try to minimize contact with other jewelry to avoid scratches or impacts
- Avoid wearing your jewelry while exercising
How can I clean my jewelry?
Clean your diamond and gold pieces gently with a soft dry cloth. If the gold is stained, use warm water and diluted handsoap to gently rub off any marks. Avoid cleaning pearls and other gemstones with water and soap. If you have specific questions regarding the cleaning of your jewelry, you can contact our concierge team at concierge@nouvelheritage.comHow should I care for my diamond pieces?
Diamonds is the hardest of all gemstones, making it very prone to scratch other materials. We recommend that you keep your diamond pieces stores in a jewelry box and avoiding direct contact with other gold pieces.YOU MIGHT ALSO LIKE
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